
Returns
Please note: Customised products can not be returned for a refund, please double check spellings before completing checkout.
FAQ
Commonly Asked Questions
What are the payment options?
All Major credit and Debit Cards are welcome at checkout and is secure using our chosen providers.
Apple Pay and Paypal are accepted.
Bacs payments can also be completed on request.
What is your return policy?
Personalised products can not be returned for a refund, unless a mistake has been made by Oh Yh.
Please double check your spelling before sending it to us.
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Non personalised Items must be returned in perfect condition and include any labels and packaging in tact.
For items that arrive faulty , you get 30 days to return the item for a full refund.
Any questions please do not hesitate to contact us.
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Do you offer gift cards?
We can offer a discount code to the required value to be claimed at checkout. The code will be tailor made for the person you are buying for.
Where do you Ship?
We offer UK mainland using Royalmail 48 delivery on all orders ( excluding Highlands, Offshore Islands & Northern Ireland)
Worldwide shipping is possible and is calculated at checkout based on Location and weight. Please note, if shipping over seas, Import Duty and Tax charges may be levied by your country.
These are to be paid by yourselves and not Oh Yh.
The charges are issued by your country and in no way associated with Oh Yh.